【フレックスタイムあり!】Customer Logistics Management @ 200名 業界トップレベル!ヨーロッパ系半導体企業!

Location: Tokyo
Job Type: Permanent
Reference: 8921160ST

■ 業界を牽引する確固たる地位を構築している存在であり、幅広いジャンルの企業から厚い信頼を得ています。
■ 月に一回程度、クライアント訪問のための関西出張が発生します。
■ このポジションは200名のメンバーで構成されるグローバルチームと密に業務を行うため、お持ちの英語を十分に発揮していただけます。国際的に働きたい方にお勧めです。
■ フレックスタイム制度を導入していますのでワークライフバランスが充実します! 


業務内容

- Regular end customer visit together with account team to manage/conduct supply chain meeting
- Support and manage global supply chain related topics
- Support Finished Goods inventory and order behaviour management together with account sales.
- If necessary, visit HQ together with customer to conduct supply/demand meeting

Order Management
- Order and Forecast entry into SAP includes partly not system – supported supply chain concepts.
- Order change management / cancellation & rescheduling in SAP under consideration of contractual agreed rescheduling and cancellation agreements.
- Initiation of shipments includes special issues at shipment process.
- Order- and forecast confirmation / -processing; order tracking, early warnings. Proactive improvement of orders not confirmed according to request date, together with SCP (Supply Chain Planner) and other CLM representatives. If necessary, inquire about and manage product substitutes with Sales/SCP to improve customer supply situation.
- Execution of allocation management according to allocation process. This includes customer info in case of changed delivery commitment; negotiation with customer in regard to minimum run rate. If necessary, negotiation with Allocation Manager on allocation corridor. Customer specific delivery plan creation.
- Answering of logistics related customer inquiries, this includes Lead time communication towards the customers.
- Operational EDI handling includes resolution of workflows.
- RMA (Return Management) interface to customer and Return centre; assessment of return request, either rejection or inquiry of RMA-number, customer info and replacement supply.

応募資格

- Over 5 years in supply chain operation or supply chain related experience (3-5 years’ experience is considerable)
- Experience receiving orders
- Sufficient English skills (e-mail, Listening, Speaking, Writing and Teleconference, Negotiation).
- 英語語学力(TOEIC 750 以上)
- Fluent in Japanese with excellent communication and reporting skills.
- PC skills (Excel, Word, PowerPoint, E-Mail, Web, etc.).
- Team worker
- Good communication skill(社内、顧客とのコミュニケーションが必要)
- Experience in the semiconductor industry is plus!
- SAP (ERP) experience is plus!