Customer Service Associate Manager @30名 急成長中!ヨーロッパ系医療機器メーカー企業!

Location: Tokyo
Job Type: Permanent
Reference: 9585338DF

■ 医療機器市場のニッチセグメントの世界的リーダーであり、日本市場でも競合他社に比べ優位を保持している注目企業です!
■ 新しい特許の継続的なパイプラインを確保するために、研究開発に多額の投資を行っています。
■ アソシエイトマネージャーとしてスタートしますが、管理職への明確なキャリアアップが保証されている(能力により変更あり)貴重なポジションです! 


業務内容

- Responsible for Order Entry – Enter all incoming orders from EDI, Fax, Email for both consignment and direct order. Creation in SAP, price & availability, billing, archiving including sample and demo orders
­- Responsible for logging a dispute when applicable, monitoring resolution and resolving the issue as possible
­- Responsible for issue resolution and reactive communication towards the customer, including coordination of the issues
­- Responsible for team development – Provide leadership, management, and development of the department employees including recruitment & retention, performance management, individual development planning, succession planning, employee communications, and positive working environment to ensure high productivity, employee engagement, and optimal performance.

応募資格

- Bachelor’s Degree preferred 
­- Work Experience: 3 – 5+ years
­- Knowledge of Healthcare/Medical field industry
­- Management Experience: 2 – 3 Years
­- Good English – verbal & written
­- Good Experience with ERP/ other Systems; MS Office (Excel, Word, Outlook, Power Point)
- Diploma/ qualification/ training in SCM preferred