Specialist/Manager of Supply Chain Solutions @ 220名 世界敵に有名な米系医療機器メーカー企業!【フレックス制度!】

Location: Tokyo
Job Type: Permanent
Reference: 7911877SH

■ 高技術で革新的な製品を幅広いジャンルで展開し、世界中で高い評価を受けています。
■ 現在20名のスタッフがSCM/ロジスティクスチームに在籍しています。
■ このポジションは日本のCOOとオーストラリアにいるAPACのSCMソリューションマネージャーに地臆説レポートしていただきながら、チームの効率化や向上をリードしていただきます!
■ 国際的な環境で、お持ちの英語力を活かして仕事をしたい方にはピッタリのポジションです!
■ フレックスタイム制度を導入しているので、ワークライフバランスを保ちながら勤務が可能です!


業務内容

- Ability to interact with internal and external customers at the highest level to listen to their needs and respond accordingly.
- Facilitates the intake process of capturing feedback data for Customers including both internal and external.
- Contributes to a yearly customer Survey to demonstrate the effectiveness of the Customer Support and Delivery Operation Unit.
- Execute the reporting on customer feedback to Divisions, other Operational Units and Function.
- Be involved in the development of Customer focus initiatives as well as internal process improvement supporting system development.
- Execute local and contribute to regional initiatives and creating implementation plans.
- Align the strategy and support the roll out of initiatives
- Take initiative in completing projects and tasks effectively and in a timely manner.
- Working closely with CSD Marketing team to develop/execute a strategy.
- Ecommerce support and development.
- Liaise with internal stakeholders (locally, regionally, and globally) such as, CSD, DCM, Division, IT, Regulatory Affairs, Quality Assurance, Finance and the Divisions when setting up or initiating an improvement project.
- Executing training and/or development needs within the department and ensure the necessary training or re-training is conducted as soon as practicable.
- Other duties as directed from time to time.

応募資格

- Tertiary qualification required, preferably in Business Management with a minimum of 3 years’ experience or demonstrated over 5 years’ experience in Supply Chain with project management experience.
- Demonstrated experience in building relationship with customers and other stakeholders.
- Microsoft Office proficiency (Excel, Word, PowerPoint) is essential (Advanced or Intermediate as applicable)
- Good command of English written and spoken.
- Microsoft Office proficiency (Excel, Word, PowerPoint)