【企業の特徴】

■世界有数の物流ネットワークを持つグローバル企業
世界有数の物流ネットワークを有し、強固なグローバル基盤と高いブランド力を誇る企業です。

■グローバルな環境
海外拠点やグローバルチームと日常的に連携するほか、海外出張の機会もあります。外資系らしい国際的な環境でキャリアを積みたい方におすすめです。

■充実した福利厚生×ワークライフバランス
福利厚生が充実しており、残業も比較的少ないため、プライベートとの両立を図りながら働けます。

■専門性を高められるポジション
特定の業界・分野に特化したビジネスに携わるため、専門性を深められる点が特徴です。特定分野でのキャリアを伸ばしたい方や市場価値を高めたい方におすすめです。

Responsibilities

– Serve as the primary Japan point of contact for Global and Regional Key Accounts
– Support execution of global customer strategies within the Japan market
– Respond to requests, initiatives, and business opportunities from regional/global account teams
– Participate in customer governance meetings, MBRs, QBRs, and strategic reviews
– Maintain strong relationships with customer stakeholders in Japan; support retention and account growth
– Escalate and coordinate resolution of customer issues through internal channels
– Identify new opportunities within existing global accounts; support RFQ/RFI/tender activities
– Coordinate across Operations, Air Freight, Ocean Freight, Contract Logistics, Ground & Rail, Customs Brokerage, and Solution Design
– Maintain visibility of account pipeline, opportunities, and risks; provide regular business updates to regional/global/Japan leadership
– Support business forecasting and budget planning; monitor KPI and account performance
– Lead or support strategic customer projects, tender responses, and new business onboarding

Qualifications

– Bachelor’s degree in Business, Logistics, Supply Chain, or a related field
– Fluent Japanese and business-level English
– Minimum 5 years of experience in freight forwarding, logistics, or supply chain management
– Experience supporting multinational or global customers

Preferred:
– Account management experience
– Knowledge of Luxury, Beauty & Fragrances supply chains